The 1st Line IT Support Technician’s function is to deliver technical support and maintain CAP’s general systems, computer estate, related peripherals and telephone systems.

As a core member of our Hub team, you will be the driving force behind the delivery of CAPs products, empowering debt advisors and case officers in your team to deliver exceptional support to debt coaches and clients.

This role is located within the Finance Operations team, leading on Accounts Payable, Expenses, Accounts Receivable, and Income. The role has the responsibility of mentoring the Finance Assistant and the Finance intern. The post holder is responsible for identifying their own development needs.

Gain hands-on experience in the non-profit sector, develop essential skills in grant management and play a key role in supporting struggling children.