Senior Debt Adviser
Community Debt Advice
Lead adviser within our team of debt advisers, undertaking debt advice casework in accordance with FCA requirements and recognised good practice.
At CDA we provide residents of East Surrey (predominantly within Reigate and Banstead Borough) with free face-to-face and telephone advice that is accurate, effective and tailored to individuals’ circumstances. CDA is a ministry of Christ Central – a church in Redhill.
This includes:
- Case work covering the full range of debt - interviewing clients using sensitive listening and questioning skills in order to allow them to explain their problem(s) and empower them to set their own priorities.
- Researching and exploring options and implications so that those accessing our service can make informed decisions.
- Ensuring income maximisation through the appropriate take up of income, including those relating to benefits, tax and housing.
- Providing in-depth quality advice and on-going casework, including acting for the client where necessary using appropriate communication skills and channels.
- Maintaining detailed case records, ensuring that all work meets all auditing and quality standards for CMA and FCA requirements
- Networking with Local Authorities and Voluntary Organisations, maintaining and promoting strong working partnerships to the benefit of clients
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How to apply for the job
Please email finance@christ-central.org.uk with your CV or for further information
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Community Debt Advice
Job Location Type
Office Based
Location
Redhill, GB
Salary
Up to £31,500.00 pa
Hours: 30 hours (4 days) per week
Contract: 12 months
Salary: £31,500 per annum FTE (Pro rata) plus 8% non-contributory pension
Salary Actual: £27,000 per annum
Contract: 12 months
Salary: £31,500 per annum FTE (Pro rata) plus 8% non-contributory pension
Salary Actual: £27,000 per annum
Keywords
Debt Advice
Category
Advice
Hours
Part Time
Contact Phone
07966 571291
Contact Email
finance@christ-central.org.uk