Part-Time Café Manager

Hours: 20 hrs per week. Tues – Sat, 10.00am – 2.30pm (including 30 min break)
 

Salary: £14.65/hr

Term: 6-month fixed-term (As a newly formed charity, we are initially offering a six-month contract. However, we anticipate being able to make this a permanent role, subject to funding and café development)

Job Context:  Kings Community Café CIC is establishing the vibrant, not-for-profit King's Community Café, based at Kings Church, Dallam, Warrington  It aims to be a warm and welcoming hub at the heart of the local community. More than just a café, it will be a place where people connect, enjoy great food, and feel a real sense of belonging. The café will serve a variety of delicious, affordable meals and refreshments in an inclusive, friendly environment that brings people together.

Main Responsibilities:
To manage the day-to-day running of the café, including:
● Overseeing and coordinating the café's daily activities and operations.
● Training, managing, and supervising café staff and volunteers.
● Ensuring excellent customer service and maintaining high standards of food quality and hygiene.
● Developing strategies to increase café turnover.
● Promoting the café through social media and community engagement initiatives.
● Managing stock levels, placing orders, and overseeing deliveries.
● Purchasing food and other necessary items for the café.
● Budget management, including financial reporting and cost control.
● Maintaining and adhering to all food hygiene standards and health & safety
guidelines.
● Completion of relevant paperwork and reporting to the Directors.
● Willingness to undertake any reasonable task as required by the Directors.
● A full UK driving licence and access to a car for purchasing food and other supplies

Person Specification – Café Manager

Education

• Essential: GCSEs or above

• Desirable: GCSEs or above (no additional qualification specified)

Experience

• Essential: Previous management experience in a similar customer service or hospitality role

• Desirable: Experience of baking and cooking in a commercial environment

• Desirable: Experience in volunteer management

Knowledge & Skills

• Essential: Strong leadership and communication skills with the ability to motivate a team

• Essential: Excellent organisational and time-management skills

• Essential: Proficiency in using social media for marketing and promotion

• Essential: Strong maths skills for handling cash and using a cash register

• Essential: Basic knowledge of food preparation

• Essential: Knowledge of food safety and hygiene practices

• Essential: Ability to work efficiently in a fast-paced environment

• Essential: Ability to manage conflict and challenging situations

• Essential: Basic IT literacy (e.g. email, spreadsheets, POS systems)

• Essential: Commitment to community engagement and working with people from diverse backgrounds

Personal Attributes

• Essential: Proactive and self-motivated, with a passion for hospitality and excellent customer service

• Essential: Strong teamwork skills and ability to work alongside staff and volunteers

• Essential: Attention to detail and cleanliness

• Essential: Honesty and integrity

• Essential: Punctuality and reliability in adhering to work schedules

• Essential: A full UK driving licence and access to a car

Additional Requirement

• This post has a Genuine Occupational Requirement (GOR) to be filled by a practising Christian, in line with the Equality Act 2010.