Night Shelter Team Leader

Urban Outreach (Bolton)

The job role is comprised of sessional night work of 3 x 13hr shifts (7.30pm until 8.30am), on a rota basis of 3 nights on and then 6 nights off, including weekends. 2hrs paid rest time per shift. Some flexibility may be possible, subject to available cover. The salary is £13 per hour. The positions are fixed term until Wednesday 31st March 2020.    

  1. Support the delivery of training to night shelter volunteers.
  2. Lead night shelter team briefings at the start and end of each shift.
  3. Welcome and register night shelter guests as they arrive, collecting relevant data.
  4. Manage the serving of light refreshments to guests.
  5. Implement established policies and take appropriate action with regard to guests and volunteers within the shelter on your shift.
  6. Explain key rules to night shelter guests.
  7. Support and engage in conversations with guests to ensure their well-being and direct them to appropriate services.
  8. Work with key referring agencies and specialist practitioners and volunteers to help guests access appropriate and timely services.  
  9. Liaise with specialist workers who from time to time, will be available to provide support to guests (e.g. nurse, hairdresser, podiatrist).
  10. Maintain a positive, friendly and safe environment within the night shelter at all times.   
  11. Help guests settle in and monitor their well-being throughout the night.
  12. Wake guests up in the morning and manage the serving of a light breakfast
  13. Maintain night shelter building safety and security at all times.
  14. Manage the opening up, setting out, clearing away and closing down procedure for each of your shifts.
  15. Provide hand over briefings and notes to subsequent shifts as appropriate.

To find out more about our night shelter, these job opportunities and how you can apply, please go to: or ring our office on 01204 385848 and speak with Jeanette our Office Administrator. 

Urban Outreach (Bolton)


United Kingdom

Part Time
Contact Telephone
Contact E-mail Address