Family Support Manager - Team Leader

Who We Are

Safe Families is a Christian, community based charity that seeks to empower local volunteers, predominately from the church, to engage with those most at need. We exist to create relationship and connection, offering support, hope and belonging to improve the lives of those in our communities, because everyone deserves to belong. 

Working hand-in-hand with Children’s Services and local authorities, we link children, young people and families with local volunteers who can offer help and support. Working with a large volunteer base Safe Families assists families in crisis by offering remote support, respite care to children and befriending to struggling parents and carers.

About the Role

The Family Support Manager Team Leader (FSM Team Leader) is a key leadership role taking end-to-end operational oversight of all the families that are referred to Safe Families who live in the area covered by the Central East Hub; from initial referral, through matching and introducing volunteers, to deciding when outcomes have been achieved and when cases can be closed. This requires extensive experience of working with struggling children and families and in-depth knowledge and application of safeguarding principles and processes.

The Central East team are referred families from Lincolnshire County Council, North East Lincolnshire Council and most recently families connected to a Multi Academy Trust based on the East Coast of Lincolnshire. Safe Families are also leading an exciting project supporting 40 women in North East Lincolnshire who have had children removed from their care, helping them to grow in confidence, empowering them to thrive.

The FSM Team Leader will have a clear understanding of, and responsibility for, all support being delivered through the line management of four Family Support Managers (FSMs) in the team. They will also hold a small number of families as an FSM. The FSM Team Leader will live out the values and culture of Safe Families, inspiring the team and ensuring that they feel well supported, through both the excitement and challenges that working in this area will inevitably bring. This role will be fast-paced, challenging and incredibly rewarding. The successful applicant will also qualify for enrolement onto Safe Families’ bespoke leadership training and development programme.

How to apply

If you are interested in this role then we would love to hear from you!

For more information and to apply go to

Closing date: 13/12/2021

Interviews: 16/12/2021

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United Kingdom

Part Time
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