Referrals & Admin Coordinator
The position of Referrals & Admin Coordinator offers a great opportunity to join the core staff team in our fast-growing charity. This will be a demanding but also highly rewarding role offering the successful candidate the opportunity to make a real impact in the lives of struggling families.
- Handling incoming referrals from a range of agencies.
- Being the point-person for incoming phone calls and emails from agencies working with at-risk families, such as social workers.
- Dealing directly with parents in crisis.
- Assisting with initial risk assessment and decision-making.
- Information gathering and screening.
- Following up referrals and screening them according to pre-determined risk thresholds, mainly by telephone
- Being friendly but discerning, obtaining relevant facts and information and building up a picture of the crisis situation.
For more information go to our website: https://safefamilies.uk/vacancy-referrals-coordinator-nottingham/
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