Referrals & Admin Coordinator

The Role

The position of Referrals & Admin Coordinator offers a great opportunity to join the core staff team in our fast-growing charity. This will be a demanding but also highly rewarding role offering the successful candidate the opportunity to make a real impact in the lives of struggling families.

The Responsibilities

  • Handling incoming referrals from a range of agencies.
  • Being the point-person for incoming phone calls and emails from agencies working with at-risk families, such as social workers.
  • Dealing directly with parents in crisis. 
  • Assisting with initial risk assessment and decision-making.
  • Information gathering and screening.
  • Following up referrals and screening them according to pre-determined risk thresholds, mainly by telephone
  • Being friendly but discerning, obtaining relevant facts and information and building up a picture of the crisis situation.

For more information go to our website: https://safefamilies.uk/vacancy-referrals-coordinator-nottingham/

Find out more about who we are:

We can't wait to hear from you.

Attachment Size
Job Description 98.79 KB
Location

Nottingham
Nottinghamshire
United Kingdom

Salary
£19000.00 to £21500.00
Category
Compensation
Pro-Rata
Hours
Part Time
Deadline
Contact Telephone
Contact E-mail Address
felicityscullion@safefamilies.uk