IT Support Technician

Nexus Institute of Creative Arts

Nexus ICA is looking to appoint a creative and enthusiastic person to join our team who enjoys systems and problem solving but also loves the creative educational atmosphere of Nexus ICA. You will need to be able to work with both Apple and Microsoft products and systems, be a patient advisor to staff and students, troubleshoot, suggest innovative ways forwards and be the point person for connecting with our providers. You also don’t mind the routine work such as maintaining our servers, making sure the firewalls are doing their job and looking at backup solutions. You will work inside the Operations Team, but also develop a good working relationship with our Director of Education and Head of Technical Services. You will be someone who can offer solutions not just problems, who can be creative within a budget and who will bring our digital collaboration and usage to the next level. In delivering training to staff and students, the main thing that will come over is your enthusiasm for connectivity and what IT can bring to a community like ours. You will enjoy working with others who are already ‘tech-savvy’ and sharing ideas and good practice, and also enjoy helping those who are not.  

Nexus exists within a Christian faith-based context, so you will either be part of the Christian faith or be sympathetic towards it, understanding that the values of our faith inform and give reason to our life and work here. 

You will ideally have a proven track record of fault diagnosis and resolution of problems relating to: 

  • Windows OS 7/8/10 

  • Windows Server 2008/2012/2016  

  • Apple technology (iOS / iPad/ MacBook / iMac / Mac Server / Apple TV) 

  • Hardware (laptop screens, keyboards, RAM, HDD, PSU) 

  • Software (MS Office 2010/2013 /2016) 

  • Networking (LAN - Switches - Wireless - TCP/IP - Proxies) 

  • Backup solutions 

  • Internet / Firewall / Web filtering 

  • Shared printing systems 

You will also be required to  

  • Manage and help develop the continued roll out of Office365 and SharePoint 

  • Facilitate teaching staff – working with Director of Education and other staff to provide support using IT systems for learning.  

  • Provide an asset management system including the management of software.  

  • Assist the Head of Technical Services with AV equipment 

Visit our website for more information and how to apply: https://nexus-ica.co.uk/about-nexus-ica/careers/

Nexus Institute of Creative Arts

Location

Coventry
Warwickshire
United Kingdom

Salary
£8162.00 to £8969.00
Keywords
Category
Compensation
Salaried
Hours
Part Time
Deadline
Contact Telephone
Contact E-mail Address
hr@nexus-ica.co.uk