Community Grocery Assistant Manager – Hexham
Job Title: Community Grocery Assistant Manager
Hours: 17.5 hours
Salary: £8,751 (Pro Rata)
Start date: TBC
Responsible to: Community Grocery Manager
Primary internal working relationships: Community Grocery Manager, Hub Leader, church
Primary external working relationships: Community Grocery members, suppliers
Main purpose of the job
To support the Community Grocery Manager in the day-to-day running of the Grocery.
History of The Message Community Grocery
In April 2020, the national lockdown meant our café and kitchens at our Message Enterprise
Centre had needed to close, but as we saw families in need of food on our doorstep we
decided to repurpose this and reach out to the local community. Using our facilities, we cooked,
prepared, and delivered thousands of food parcels and hot meals to residents across the local
area throughout lockdown.
As our meal delivery programme came to an end in September there was still great need, so
we set up The Message Community Grocery as a way to support people across Wythenshawe
that were feeling the financial impact of Covid-19 through a membership scheme. Through the
Grocery we are able to offer a range of food options fresh from local supermarkets, at a fraction
of the cost. All our members also have access to a range of free support services including job
clubs, debt relief support, mental wellbeing courses, exploring Christianity courses, voluntary
work placements and more.
Within just a few weeks we had 500 families signed up to the Grocery, many joining the various
courses and the success and need has opened doors for us to launch more groceries around
Find out more about how our Community Grocery works at www.communitygrocery.org.uk
Main duties and responsibilities
– Completing regular stock takes and ensuring the shop is adequately stocked and well
presented at all times.
– Supporting the Community Grocery Manager in training volunteers.
– Providing a great level of customer service and building a good rapport with Community
Grocery members, sharing your faith wherever the opportunity arises as well as encouraging
members to engage with courses.
– Assisting the Manager in operating the day-to-day running of the Grocery and providing
good customer service.
– Adhering to all relevant health and safety and food safety requirements and the completion
of relevant documentation.
– The post-holder will be expected attend monthly prayer days and occasional evening prayer
– Be an advocate of The Message and help recruit donors to support the ministry.
– A team player who respects and supports the leadership of others.
– A commitment to excellence in all things, especially customer service.
– Ability to work to deadlines and under pressure.
– Ability to work both alone and as part of a team.
– Professional attitude and appearance.
– Able to articulate a clear vision for their role within the work of The Message, particularly
with reference to their ability to function within the framework of its Mission, Vision, Ethos
and Values. (Full copies of our Mission and Vision statement and our Ethos and Values
statement are available on request or can be viewed online at www.message.org.uk)
All Message staff are set a personal fundraising target. We ask that the successful applicant
has a minimum of £75 per month of regular financial support before commencing employment,
increasing to £125 per month by the end of the three-month probation period and aims to add
one supporter a month after that. Training and support will be given to help you achieve this.
Staff are also expected to organise and take part in, at least one fundraising or other sponsored
This job description is not exhaustive and amendments and additions may be required in line
with future organisational changes.
Genuine Occupational Requirement (GOR): This post has been identified as having a GOR to
be filled by a Christian under the provisions of the Employment Equality (Religion and Belief)
Regulations 2003 Section 7.2.
Confidentiality: Any information relating to people contacted by the Trust acquired in the
course of duty must be treated in strictest confidence and must be discussed only within the
confines of the work setting with the appropriate members of staff.
Any information relating to staff acquired in the course of duty must be treated in the strictest
confidence and must be discussed only with senior staff members or with the line manager.A