Communications Manager

The role is vital to the successful delivery of Mercy Ships UK strategy and provides the opportunity to help craft the internal and external communications that define our image. You will work in collaboration with, and manage a range of staff and agencies to, support, develop and grow high-profile Christian and mainstream media partnerships. You will be expected to coordinate and deliver innovative inspiring and creative communications. Experience in line management, project management, social media, marketing functions management, and knowledge of PR and media is essential.

Main Responsibilities

Communicate Mercy Ships’ values and key messages to internal and external stakeholders, oversee and coordinate the delivery of highly effective marketing campaigns and events.

External communications

  • Ensure a consistent approach to the development of the Mercy Ships UK image and manage the development of the organisation’s key messages

  • Work closely with the fundraising team to ensure an integrated approach to fundraising activities that maximises opportunities to engage with supporters, corporate partners, and volunteers to ensure greatest impact and engagement

  • Develop, implement and monitor communication plans for specific projects and campaigns, setting clear objectives to enable evaluation processes to assess their effectiveness

  • Contribute to the overall vision, and management of, content for the website, publications and social media platforms

  • Manage projects to ensure content is publication-ready by agreed deadlines

  • Work with an external agency to build relationships with key media players to secure and increase

    online and offline coverage


Internal communications

  • Create positive internal communication materials and develop initiatives to foster positivity, optimism, team building, and awareness

  • Develop internal processes and a tactical communications plan to implement the Strategic Comms Vision, coordinating the integration cross-department

  • Ensure a clear focus on both volunteer recruitment and fundraising across all products and media

  • Define and control KPIs for each communication channel, including social media audits, and oversee

    their levels of success

  • Line-manage a team of ‘experts’, bringing support and direction, whilst operating as the ‘editor’

  • Keep informed on the latest industry communication tools and regularly view the landscape of existing

    content provided

  • Other duties as are within the scope, spirit, and purpose of the job as requested by the line manager or Chief Executive

  • The post holder will actively follow Mercy Ships UK policies

  • Maintain confidentiality in all areas of work at Mercy Ships UK and International.

As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder

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United Kingdom

£34000.00 to £38000.00
Full Time
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