Housing Administrator

Housing Administrator
Location: Cardiff Office based role
Hours: 35 hours full time
Contract type: Permanent
Salary: £21,000

If you are passionate about addressing housing need, and believe that everyone should live in a well maintained home they can afford, with a landlord who provides excellent housing services; we want to hear from you. This is a great opportunity to join Aelwyd Housing, a values-based organisation which strives to live out its Christian ethos each and every day through our work with people of faith and none.

The opportunity

This is an opportunity to join us at an exciting time for the organisation, and be part of our team working across South Wales. You’ll be based at our office in Cardiff, with the flexibility to occasionally work from home. Aelwyd Housing has been through a period of transition over recent years, and we are stronger than ever. This is an opportunity to be part of our future and help us move into it.

The role

Working with the Director of Housing and Communities and our Communities Housing Officer, within our Housing Management Team, this is an opportunity to deliver services that matter to our residents and to engage and connect with the communities within which we work to build resilience and capacity.

We work in ten local authorities across South Wales, and you will help ensure there is a consistent approach to excellent services for everyone who lives in one of our homes. The role also requires the ability and vision to challenge the norm, and contribute to new projects that matter to our residents and the community. We need someone who enjoys being part of a team, and thrives on being highly organised with giving attention to detail.

The organisation

We are a charitable housing association that owns and manages 256 homes, predominantly for people aged over 55, throughout South Wales. With a proven track record of providing high quality accommodation and services, Aelwyd Housing receives consistently high levels of resident satisfaction, and is able to provide a consistency and continuity of service to a very high standard.

The candidate

You will bring personality, experience, and knowledge of what it takes to deliver excellent customer service. You will be committed to ensuring residents are at the heart of all we do, and you will care passionately about making a difference. You will be able to demonstrate an empathy with our Christian ethos and a determination to see it continue to be our bedrock.

How to apply

Thank you for your interest in this position. This information will help you complete your application.

The application form and full recruitment pack are attached to this advert.

If you cannot attend the advertised assessment date(s) please indicate this in the appropriate place on the application form.

The equal opportunities information requested is for monitoring purposes only, in line with our commitment to equality and diversity, and will not affect the outcome of your application.

It is your responsibility to ensure that we have received your application. If you don’t receive confirmation of receipt of your application from us within 24 hours of sending, please email Sarah Mulcahy (sarahm@aelwyd.co.uk) as above to make sure it has arrived.

Key dates

Closing date for applications: 9am on Friday 8th October 2021
Email address for sending applications: joanm@aelwyd.co.uk
Address to post application:

Aelwyd Housing Association

9 Ty Nant Court

Morganstown Cardiff

CF15 8LW

Formal interviews: Tuesday 19th October 2021.

If you would like to arrange an informal chat about the role, please contact Gemma Watkins, Director of Housing and Communities via email gemmaw@alewyd.co.uk

For additional information about Aelwyd Housing please visit www.aelwyd.co.uk

Office based

Cardiff [Caerdydd]
United Kingdom

Full Time
Contact Telephone
Contact E-mail Address